Introduction
Glide To Glory ("we", "our", or "us") are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our language learning mobile app ("Hewwo"). By using the App, you consent to the practices described in this Privacy Policy.
Information We Collect
- Account Information: When you sign up for Hewwo, we may collect certain personal information, including your name, email address, profile picture, and language preferences.
- Coin Purchases: If you decide to buy coins within the App, we will collect transaction details necessary to process the payment securely. Please note that we do not store your credit card information on our servers.
- Usage Data: We collect data related to your interactions with the Hewwo App, such as the features you use, the number of coins spent, stories read, languages translated, and bot interactions.
- Device Information: We may collect information about your device, including the device type, operating system, unique device identifiers, and mobile network information.
- Log Data: Our servers automatically record certain log data, including your IP address, app usage, error logs, and other analytics data.
Use of Information
- We use the collected information to provide, improve, and personalize our services, including tailoring language learning content and recommendations for you.
- Your account information is used for user authentication, communication, and customer support purposes.
- We may use your email address to send you important updates, newsletters, promotional offers, and information related to the App. You can opt-out of these communications at any time.
- Transaction data related to coin purchases is used solely to process your payments and maintain your coin balance.
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests from public authorities (e.g., court orders or government agencies).
User-Generated Content
The App may allow you to interact with other users, post comments, participate in group discussions, and submit content. Please be aware that any information you disclose in these areas becomes public information, and we cannot control how other users may use it.
Chatbot Interactions
When you chat with our language learning bot, please be aware that the conversations may be logged for quality assurance, improvement of the bot's responses, and analytical purposes.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Children's Privacy
The App is not intended for children under the age of 18 If we learn that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information as soon as possible.
Third-Party Links
The App may contain links to third-party websites or services. We are not responsible for the content or privacy practices of these third-party sites. Please review their privacy policies before providing any personal information.
Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through the App or other means. Your continued use of the App after the changes will indicate your acceptance of the revised Privacy Policy.
Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at contaact@glidetoglory.com.
If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR).
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at contaact@glidetoglory.com.